Privacy policy

Who processes your data

Pyron, a société par actions simplifiée (French simplified joint-stock company), 6 rue de la Pêcherie, 69690 Brussieu, is the controller for the data collected on this site. For any question about your data, one address only: bonjour@intraia.fr.

What we collect, and why

When you book a call, we record your name, your company, your email address, your phone number if you give it, your message and the slot you chose. That is what lets us call you back at the agreed time. We keep these requests for three years after our last contact.

When you place an order, we record your billing details and, if you provide it, your SIRET, in order to draw up the order and the invoice. Accounting records are kept for ten years, as the law requires. The payment itself is handled by GoCardless, for a direct debit or a transfer, and by Stripe for a card: your bank details never pass through our servers.

When you ask the home page assistant a question, we keep the question and the answer, without your IP address and without any identifier: it tells us what the page explains badly. These exchanges are deleted automatically after twelve months. To produce the answer, the question is sent to Anthropic, our artificial intelligence provider, which does not use it for any other purpose.

Audience measurement

We measure site traffic with Umami, a tool we host ourselves: it sets no cookies and collects no personal data, only aggregated statistics. We also use Google Analytics, but only if you accept it via the banner shown at the bottom of the page: without your consent, nothing goes to Google. Your choice is stored in your browser, and you can erase it at any time by clearing the site data. This measurement only covers the public pages: the logged-in area is never measured, by Umami or by Google.

Cookies

On its own, the site sets a single session cookie, and only for people who log in to an account. Your consent choice and your theme preference are kept locally in your browser and never sent to us. Google Analytics sets its own cookies, only once you have agreed.

The IntraIA mobile app

The IntraIA app for Android and iPhone displays your organisation's IntraIA space, online. Whatever you read or enter there (messages, questions to the assistant, meetings, expenses and their receipts, posts in the journal) is saved in your organisation's instance, not in the app. Your organisation is responsible for this data; we host and process it on its behalf. The assistant's answers are produced there by the artificial intelligence provider chosen by your organisation.

On the phone, the app only keeps your space's address, its name and its colour, plus the session cookie that keeps you logged in. It uses the camera to read the login QR code, which is read on the phone and never sent, and to photograph a receipt when you choose to. Unlocking by fingerprint, face or passcode is handled by the phone itself: the app never receives your fingerprint or your face. It contains no advertising and no analytics, and sends nothing to third parties.

Your account is created and deleted by your organisation. To exercise your rights over the data in your space, contact them, or write to us at the address above: we will pass your request on.

Who has access

Our servers are hosted at Hetzner, in the European Union. Our emails go out through IONOS. Payments go through GoCardless, and through Stripe for a card. The assistant's answers are generated by Anthropic. And Google only receives analytics data if you have agreed to it. No one else: we neither sell nor rent your data to anyone.

Your rights

You can access your data, have it corrected or erased, object to its processing, ask for it to be restricted or ask for it to be ported. Write to us at bonjour@intraia.fr : we reply within one month. If our reply does not satisfy you, you can refer the matter to the CNIL (the French data protection authority) at cnil.fr.